Use of Information
AGENTIS ENERGY uses information the utility provides, personal information you submit, and information from other sources to create, operate, provide and maintain the features and functionality of the AGENTIS ENERGY website and web enabled services.
By providing your email address, you consent to AGENTIS ENERGY using your email address to send you service related notices, including any notices required by law, in lieu of communication by postal mail. AGENTIS ENERGY may also send to you via email other messages including newsletters, monthly energy reports, personalized recommendations, changes and addition to services offered, or other messages as we deem appropriate. You may opt out of non-service related notices if you do not wish to receive them. If you correspond with AGENTIS ENERGY via email, we may retain the content of your emails and our responses.
AGENTIS ENERGY reserves the right to use non-personally identifiable information about you, your energy usage and the dimensions shaping your energy usage. We may do this to analyze how the services are used, understand energy usage patterns, diagnose service or technical problems, maintain security, and personalize content
Utility-Provided Information. Your utility provides AGENTIS ENERGY with information about your energy usage, participation in energy efficiency program, and other relevant information to enable AGENTIS ENERGY to analyze energy usage and to offer web services to you.
User-Provided Information: You provide us information including your name and email address when you register and use our web services. You will have the option of providing us with additional information to improve our ability to help you be more energy efficient. If correspondence is via email, we may retain the content of your email messages, your email address and our responses.
Cookie Information: When you visit AGENTIS ENERGY’s website or sites that offer our web services, we may send one or more cookies to your computer and browser that lets AGENTIS ENERGY help you log in and enhance your navigation through the site. A cookie may also convey anonymous information to us about how you browse and use the services, but does not collect personal information about you. AGENTIS ENERGY uses or may use session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser and may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our web services may not function properly if cookies are disabled.
Clear Gifs Information: When you use our web services, we may employ clear gifs, which are used to track the online usage patterns of our users anonymously. No personally identifiable information is collected using clear gifs. We may also use clear gifs in HTML-based emails sent to users to track which emails are opened. The information is used to report and improve the effectiveness of our marketing and to improve our web services.
Log File Information: Log file information is automatically reported by your browser each time you access a web page or web service. When you register with or view our site, we automatically record information that your web browser sends. These logs may include information such as your IP address, browser type, referring URLs, time spend on pages, number of clicks, domain names, landing pages, pages viewed, and other related information.
Instances when your information may be shared
By using the Service, you agree that AGENTIS ENERGY may use and disclose information with your utility in the same manner in which we are entitled to use and disclose any other information you submit to us. AGENTIS ENERGY disclaims all liability for the privacy policies and procedures of your utility.
AGENTIS ENERGY may buy or sell assets, services, or some or all of our business operations. Customer, email, and visitor information would normally be a transferred business assets in these transactions. AGENTIS ENERGY reserves the right to transfer such information in the course of corporate divestitures, mergers, or dissolution.
AGENTIS ENERGY may combine your non-personally identifiable information with information collected from other persons or companies (such as firmographic data) to improve our services, and we may aggregate it for other purposes without identifying individual users.
Non-Personally Identifiable Information: We may share non-personally identifiable information about the use and effectiveness of our web services with interested third parties.
Disclosure of Information:
AGENTIS ENERGY may disclose personal information, to respond to legal requirements, enforce our policies, respond to claims that users have violated copyright or other applicable law, or to protect our users' rights or safety.
We may also share your personal information with law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity.
Failure to provide personally identifiable information
If you decline to submit personally identifiable information through the web services, AGENTIS ENERGY may not be able to provide services to you. You may update, or correct your account information at any time via settings on web service tool.
Links to Other Websites
Do not disclose your AGENTIS ENERGY website password to anyone. If you do share your password or your personal information with others, you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify AGENTIS ENERGY and change your password.
Your information is stored on servers housed in a secure location. We protect you data and use tools (encryption, passwords, physical security, etc.) to guard your personal information against unauthorized access and disclosure. However these measures are not a guarantee that your information will not be accessed, altered, or disclosed. In the event of personal information being compromised, AGENTIS ENERGY will notify the utility and those persons whose personal information has been compromised.
776 N. Oaklawn Ave
Elmhurst, IL 60126